NHTSA Complaint #10671028 — 2010 CADILLAC SRX STRUCTURE

Complaint Details

ODI Number	10671028
Vehicle	2010 CADILLAC SRX
Component	STRUCTURE
Date of Incident	December 30, 2014
Date Filed	January 8, 2015
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

VEHICLE HAS A MOON ROOF DESIGN THAT UTILIZES DRAIN TUBES TO DIRECT WATER AWAY FROM THE ROOF AREA. THE DRAIN SYSTEM FAILED ALLOWING RAIN WATER TO ENTER THE PASSENGER COMPARTMENT. WATER SOAKED THE FLOOR AREA WHERE WIRING WAS ROUTED TO THE REAR OF THE VEHICLE. THIS CAUSED THE WIRING HARNESS TO FAIL DUE TO WATER CONTAMINATION AT THE CONNECTION POINTS. REAR HATCH BEGAN TO OPEN UNCONTROLLABLY ON MULTIPLE OCCASIONS. REAR HATCH FINALLY FAILED AND WOULD NOT OPEN UNDER ANY CIRCUMSTANCES. AFTER RESEARCHING THIS I FOUND THAT THIS IS HAPPENING TO OTHER OWNERS OF THIS TYPE OF VEHICLE. *TR

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