NHTSA Complaint #10670822 — 2015 HYUNDAI GENESIS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10670822
Vehicle	2015 HYUNDAI GENESIS
Component	STRUCTURE:BODY
Date of Incident	October 2, 2014
Date Filed	January 7, 2015
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY WIFE AND I JUST RECENTLY PURCHASED 2 2015 HYUNDAI GENESIS COUPE 3.8 AUTO. THIS IS A 3 MONTH OLD CAR WITH 2700 MILES. I TOOK IN ONCE FOR SQUEAK IN REAR AREA, THEY SAID COULD NOT HEAR IT. I ADVISED I WOULD TAKE TECH OUT SO HE COULD HEAR IT. THEY SAID THEY WERE TO BUSY. TOOK BACK A SECOND TIME, THEY SAID THEY COULD HEAR IT, TIGHTENED EVERYTHING IN REAR AREA ABUT COULD NOT FIND PROBLEM THAT MAY HAVE BROKEN WELD!! THEY COULD NOT GIVE ME A LOANER. AFTER SITTING MY CAR ACROSS FROM THEIR SERVICE CENTER WITH A SIGN SAYING DO NOT USE THIS DEALERSHIP THAT MY CAR IS STILL BROKEN THEY GAVE ME A LOANER. THAT WAS LAST TUESDAY. THE SERVICE CENTER (LONG HYUNDAI CHATTANOOGA, TN) SAID CAR WAS AT BODY SHOP TO FIX A BROKEN WELD THAT THERE IS A NEW TECHNICAL SERVICE BULLETIN ABOUT THIS. THIS IS A BRAND NEW 28K CAR WITH BROKEN WELDS?? THIS SEEMS VERY DANGEROUS. WE ARE WAITING TO SEE IF CAR IS FIXED BEFORE CONTACTING ATTORNEY. I HAVE SEEN POST GOING BACK TO 2010 ABOUT BROKEN WELDS ON THESE GENESIS COUPES. THIS SEEMS TO BE A PROBLEM THAT IS NOT BEING FIXED. THE BROKEN WELDS COULD BE DANGEROUS IF IN A ACCIDENT. *TR

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