NHTSA Complaint #10670600 — 2011 FORD F-150 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10670600
Vehicle	2011 FORD F-150
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	January 5, 2015
Date Filed	January 7, 2015
Mileage	68,700 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW DEFOGGER OVERHEATED AND CAUSED THE WIRES AND REAR SEAT RUBBER FRAME TO BURN. THE CONTACT NOTICED SMOKE COMING FROM THE REAR DOOR AND ONCE OPENED, CAUSING THE REAR WINDOW TO SHATTER. THE FIRE DEPARTMENT WAS CALLED BUT A REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR WINDOW DEFOGGER SYSTEM NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,700.

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