NHTSA Complaint #10670540 — 2011 FORD FIESTA

THE REAR PASSENGER DOOR LATCH BROKE. WHEN I LOOKED AT IT, IT WOULD FLAP LOOSELY INSIDE ITS MECHANISM AND WOULD NOT SECURE THE DOOR TO THE BODY OF THE CAR. I HAD TO RATCHET STRAP THE DOORS TOGETHER TO KEEP THE BAD ONE CLOSED. NOW, SIX MONTHS AFTER THE FIRST LATCH BROKE, I REMOVED THE STRAP TO ACCESS THE REAR SEATS AND DISCOVERED THAT THE DRIVER-SIDE REAR DOOR LATCH HAD FAILED AS WELL. SAME BAND-AID FIX AS BEFORE, BUT IT'S A SAFETY/SECURITY ISSUE, AND THE STRAP IS STARTING TO PULL THE INTERIOR DOOR HANDLES/PANELS FROM THE DOORS THEMSELVES. IT'S ONLY A MATTER OF TIME BEFORE THOSE FAIL AS WELL.