NHTSA Complaint #10670436 — 2009 FORD FLEX

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10670436
Vehicle	2009 FORD FLEX
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 4, 2014
Date Filed	January 6, 2015
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

CAR SAID '15 MILES TO EMPTY' AND GAUGE NEEDLE WAS JUST BELOW A QUARTER, THEN NEEDLE DROPPED TO EMPTY AND COMPUTER ESTIMATE WENT DOWN TO '3 MILES TO EMPTY' WITHIN A MILE..THEN SHUT DOWN AND LIMPED OFF ROAD. LEFT ME STRANDED ON THE SIDE OF A BUSY CITY FREEWAY IN A VERY DANGEROUS LOCATION, UNTIL I COULD GET SOMEONE TO BRING GAS TO REFUEL. REPEATED THIS THE NEXT TIME THE GAS WAS DOWN TO A QUARTER TANK. I WATCHED IT CAREFULLY AND SAW IT RECALCULATE FROM APPROX 15 TO EMPTY, TO 0 IN LESS THAN 4 MILES. GOT TO A GAS STATION IN TIME BEFORE THE CAR SHUT OFF. NOW I FILL IT UP AT 50 MILES UNTIL EMPTY TO AVOID RUNNING INTO THIS ISSUE. JUST TO ILLUSTRATE, ANOTHER OWNER MADE A VIDEO OF THE SAME SITUATION HAPPENING TO THEM: HTTPS://WWW.YOUTUBE.COM/WATCH?V=XWAMOBVHGUQ

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Other FUEL/PROPULSION SYSTEM Complaints

#11183876 — March 4, 2019 — FUEL GAUGE READING DROPS SUDDENLY FROM 1/4 TANK TO EMPTY IN A MATTER OF SECONDS, NOT ALLOWING TIME TO GET OUT OF TRAF...

#11157227 — December 10, 2018 — THE FUEL GAUGE WILL READ BETWEEN 1/2 AND 1/4 TANK THEN IMMEDIATELY MAKE A *DING* AND THE DISPLAY READS 0 MILES. THE F...

#11102854 — June 20, 2018 — AS HAS BEEN REPORTED MANY TIME ON HERE AND IN THE FLEX FORUMS, THE VEHICLE WILL SUDDENLY STALL AT A 1/4 TANK OF GAS F...

#11019233 — August 23, 2017 — DRIVING ON HIGHWAY AND HAD 1/4 TANK OF FUEL LEFT WHEN LOW FUEL WARNING BEEP SOUNDED. FUEL GAUGE WAS SUDDENLY AT "E" A...

#11005616 — July 17, 2017 — THE CAR WILL CUT OFF AND THINK ITS OUT OF GAS. WHEN MY CAR HAS 1/8 IT GOES FROM 50 MILES TO 0. THEN RUNS OUT OF GAS. ...

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