NHTSA Complaint #10670368 — 2007 NISSAN XTERRA

I NOTICED A VIBRATION, LIKE YOU WERE DRIVING ON THE RUMBLE STRIP ON THE SIDE OF THE ROAD BETWEEN 40 AND 50 MPH, AT AROUND 2000 RPM AND THE TRANSMISSION WOULD NOT SWITCH INTO OVERDRIVE. I TOOK IT INTO THE DEALERSHIP AND THE SERVICE TECH DIAGNOSED THE PROBLEM, COOLER SYSTEM FAILURE, IN ABOUT 5 MINUTES AFTER TAKING ONE LOOK AT THE TRANSMISSION FLUID AND COOLANT. THE COOLER HAD FAILED LEAKING COOLANT INTO THE TRANSMISSION FLUID AND VICE VERSA. THEY REPLACED THE TRANSMISSION AND COOLER ASSEMBLY. I HAD JUST UNDER 97,000 MILES ON THE VEHICLE AND HAD TO PAY $3300 FOR THE REPAIRS. I AM VERY DISAPPOINTED IN NISSAN AND HOW THEY HAVE HANDLED WHAT IS CLEARLY A PREVALENT AND KNOWN ISSUE WITH COOLER FAILURES IN CERTAIN MODELS. A $3000 DEDUCTIBLE (PLUS TAX) THAT EXPIRES AT 100,000 MILES FOR AN ISSUE THAT'S KNOWN TO OCCUR AT CLOSE TO 100,000 MILES IS NOT MUCH OF A CONSOLATION.