NHTSA Complaint #10670308 — 2014 BMW X3

BOUGHT A NEW 2014 BMW X3. IN NOVEMBER 2014 WITHOUT ANY WARNING, THIS SUV HAD A MECHANICAL BREAKDOWN IN THE MIDDLE OF THE STREET. THIS VEHICLE CONTROLLED ITSELF, I WAS NOT IN CONTROL OF THIS VEHICLE. FOR MORE THAN HALF AN HOUR, THE TRUCK WAS JERKING HARD BACK AND FORTH IF I TOOK MY FOOT OFF THE BRAKES. THE WHEELS WERE NOT MOVING ANY TIME. I COULD NOT EXIT THIS VEHICLE BECAUSE THE BODY WAS JERKING. I THOUGHT ABOUT JUMPING OUT BUT I DIDN'T KNOW IF THE VEHICLE WOULD HIT SOMEONE OR I WOULD HAVE BEEN HIT BY ANOTHER VEHICLE, HURT FROM JUMPING AND FALLING, ETC. THE VEHICLE CABIN FELT AS THOUGH IT WAS DISCONNECTED FROM THE BOTTOM OF THE SUV AND HELD TOGETHER WITH SPRINGS. MY LIFE WAS IN DANGER AS A RESULT OF THIS. THE FLASHER STOPPED WORKING AFTER A COUPLE MINUTES. I PUSHED THE STARTER/STOP BUTTON, THE REMOTE LOCK, THE EMERGENCY BRAKE, ETC. BUT NOTHING KEPT THE TRUCK FROM MOVING UNLESS I KEPT MY FOOT ON THE BRAKE FOR OVER HALF HOUR. ALSO, I HAD CONVERSATIONS WITH GEICO TOW AND BMW TOW WHILE THIS WAS TAKING PLACE. I COULD NOT CONTROL THIS VEHICLE! THE DAMAGES WERE EXTENSIVE TO THIS VEHICLE THAT THE DEALERSHIP HAD TO GET BMWUSA TO AUTHORIZE THE REPAIRS. THE MECHANIC TOLD ME IN ALL HIS YEARS, HE HAD NEVER SEEN ANYTHING LIKE THIS. THE TOW TRUCK DRIVER COULD NOT GET THE X3 TO MOVE EITHER. I WANT PASSPORT BMW TO FULLY DISCLOSE ALL THE PROBLEMS WITH THE VEHICLE TO THE NEW OWNERS BECAUSE THEY APPEAR TO MINIMIZE DAMAGES IN THEIR REPORT TO ME. AFTER THIS EXPERIENCE, I HAD TO BUY ANOTHER VEHICLE BECAUSE I WILL NEVER DRIVE/RIDE IN THAT X3. MY THOUGHTS ARE WITH THE PEOPLE THAT PURCHASE THAT X3. *TR