NHTSA Complaint #10670294 — 2013 MAZDA MAZDA3

MY CAR HAS HAD AUTOMATIC TRANSMISSION ISSUES SINCE I BOUGHT IT. INTERMITTENT LACK OF ACCELERATION AFTER COMING OUT OF A PARKING LOT, MAKING A SLOW TURN AND SLOWING DOWN THEN NEEDING TO SPEED UP ON THE FREEWAY. I HAVE ALMOST BEEN REAR ENDED MULTIPLE TIMES BECAUSE OF THE CAR'S INABILITY TO SPEED UP IMMEDIATELY. THE DEALER I GO TO HAS TEST DROVE IT AND SINCE THE PROBLEM DIDN'T OCCUR ON THE SHORT TEST DRIVE THEY COULDN'T GET MAZDA TO APPROVE THE REPAIR. THE TECHNICIAN HAS DEALT WITH THIS PROBLEM BEFORE ON MULTIPLE MAZDA 3'S AND TOLD ME IT WAS THE TRANSMISSION VALVE BODY THAT NEEDED TO BE REPLACED. I CONTACTED MAZDA AND THEY BASICALLY TOLD ME TO POUND SAND, THAT THEY WOULDN'T FIX IT UNLESS IT OCCURRED WHILE THE DEALER TECH DROVE. THEY DIDN'T OFFER TO GIVE ME A RENTAL CAR SO THE TECH COULD KEEP IT FOR A FEW DAYS AND DRIVE IT, NOTHING. THIS IS A DANGEROUS SITUATION THAT MAZDA KNOWS ABOUT AND THEY REFUSE TO ACKNOWLEDGE IT. *TR