NHTSA Complaint #10669972 — 2011 CADILLAC CTS

DRIVING DOWN ROAD AND SLOWED DOWN TO VEER INTO LEFT TURN LANE AND POWER STEERING FAILED. STEERING BECAME VERY STIFF AND VERY DIFFICULT TO STEER. MANAGED TO GET CAR INTO LEFT LANE AND CAME TO A STOP. LUCKY IT WAS NOT MY WIFE DRIVING AS SHE WOULD OF HAD GREAT DIFFICULTY STEERING CAR. PUT CAR IN PARK AND WIGGLED STEERING WHEEL BACK AND FOURTH. STEERING TOOK SEVERAL ROTATIONS OF STEERING WHEEL BUT CAME BACK AFTER 10 SECONDS OR SO. DECIDED TO PROCEEDED HOME. DID NOT DRIVE AGAIN UNTIL DAY I TOOK TO DEALER. DEALER SAYS THE SEAL IS LEAKING AND RACK NEEDS TO BE REPLACED AT COST OF ALMOST $2000.00 CAR JUST WENT OUT OF WARRANTY ABOUT 4 MONTHS AGO. HAD MAJOR OIL LEAK IN MAY THAT REQUIRED ENGINE TO BE PULLED. THAT WAS COVERED BY WARRANTY BUT DEALER AND CORP REFUSING TO FIX THIS ISSUE. CAR HAS BEEN MAINTAINED IN EXCELLENT CONDITION,GARAGED AND DRIVEN RESPECTFULLY. NO ACCIDENT HISTORY. *TR