NHTSA Complaint #10669420 — 2004 CADILLAC SRX

THE STABILITY SYSTEM ENGAGED MESSAGE DISPLAYS AS I AM DRIVING. AT FIRST IT WAS ONLY AT SPEEDS OVER 45MPH. RECENTLY IT COMES ON AT ANY SPEED DURING ANY ROAD OR WEATHER CONDITIONS. WHEN THE MESSAGE APPEARS THE CAR SWAYS AS IF A GUST OF WIND IS BLOWING THE CAR. AT TIMES I HEAR A GRINDING NOISE AS WELL. I HAVE ALMOST LOST CONTROL OF THE VEHICLE WHEN THIS HAPPENS AND I AM DRIVING ON THE INTERSTATE AT SPEEDS OVER 60MPH. ONCE THE MESSAGE APPEARED AS I WAS APPLYING THE BRAKES AND THERE WAS A DEEP GRINDING NOISE AND FEELING. THE MOVEMENT THE CAR MAKES WHEN THE STABILITY SYSTEM ENGAGES MAKES THE VEHICLE VERY UNSAFE TO DRIVE. I HAVE TAKEN THE VEHICLE TO 2 DIFFERENT REPAIR SHOPS (ONE BEING AN AUTHORIZED CADILLAC DEALERSHIP) 3 DIFFERENT TIMES, SPENT OVER A THOUSAND DOLLARS IN REPAIR ATTEMPTS, AND NO ONE SEEMS TO HAVE AN ANSWER HOW TO FIX THE PROBLEM. THE CAR IS UNSAFE TO DRIVE WITH SUCH UNPREDICTABLE CONDITIONS. THERE HAS TO BE AN ANSWER TO THIS POTENTIALLY FATAL DEFECT ON THIS VEHICLE. *JS