NHTSA Complaint #10669183 — 2005 SATURN ION STEERING

Complaint Details

ODI Number	10669183
Vehicle	2005 SATURN ION
Component	STEERING
Date of Incident	November 19, 2014
Date Filed	December 30, 2014
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I TOOK MY CAR IN FOR A RECALL ON THE STEERING AND THE SAID THEY REPLACED THE ELECTRIC STEERING MOTOR. IT STILL HAD NO STEERING . THE GM DEALER SAID IT WAS 58.00 TO TELL ME WHAT WAS WRONG, THE DEALER CAME BACK AND SAID THAT IT WAS THE STEERING MODULE WAS BAD. GM CUSTOMER SERVICE SAYS THE MODULE IS COVERED BUT THE GM DEALER WONT REPLACE IT BECAUSE THEY SAY THAT THE MODULE IS PART OF THE STEERING COLUMN AND ITS ON COVERED FOR THE STEERING COLUMN. I HAVE BEEN GOING ROUND AND ROUND FOR 30 DAYS AND NO AVAIL. I NEED SOME HELP. I AM SENDING THIS FOR MY STEP-DAUGHTER [XXX] WHO IS THE OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

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