NHTSA Complaint #10668901 — 2014 DODGE CHALLENGER

MY 2014 CHALLENGER R/T HAS HAD A BAD TICKING VALVE TRAIN SINCE ABOUT NEW. THE TICKING, CLIPPING, SEWING MACHINE NOISE IS ON THE PASSENGER SIDE,IT'S LOUD AND CLEARLY HEARD IN THE CAB AT AROUND 1500RPM AND UP. STAR CASE TAB REMOVAL WAS PERFORMED, NO GOOD.NEXT LIFTERS AND MDS SOLENOIDS WAS REPLACED STILL NO GOOD. NOW ALONG WITH THE TICKING NOISE I HAVE LOUD SPARK KNOCK IN MDS MODE ON PASSENGER SIDE. HAVE BURNT OIL SMELL AFTER ATTEMPTED REPAIRS. DEALER AND DODGE REP SAYS ALL IS NORMAL. WHY WAS ALL THESE REPAIRS ATTEMPTED TO FIX MY ENGINE NOW ALL OF A SUDDEN IT'S ALL NORMAL? WHAT'S NORMAL ABOUT LOUD TICKING VALVE TRAIN THAT CAN BE HEARD IN THE CAB, LOUD SPARK KNOCK AND BURNING OIL SMELL? IT'S NOT, THEY WANT ME TO GO AWAY! WELL I'M NOT! I QUALIFY FOR LEMON LAW BUT JUST WANT MY CAR REPAIRED. ISN'T THAT WHAT A WARRANTY IS FOR? COME ON DODGE STEP UP AND REPAIR MY ENGINE! GIVE ME WHAT I PAID FOR! DON'T TREAT YOUR CUSTOMERS LIKE DIRT! *TR