NHTSA Complaint #10668767 — 2010 NISSAN MAXIMA

THE STEERING LOCK ASSEMBLY IS FAULTY IN MANY 2009 AND 2010 MAXIMAS, AS WELL AS OTHER NISSANS. AN EXTENDED WARRANTY FOR 6 YEARS/ UNLIMITED MILES WAS ISSUED FOR 2009 MAXIMAS ONLY, EVEN THOUGH NISSAN KNOWS THAT THE SAME ISSUE AFFECTS 2010 MAXIMAS. NISSAN HAS WORKED WITH OTHER CUSTOMERS AND REIMBURSED THEM FOR THE FAULTY PART THEY INSTALLED, BUT THEY WERE NOT INTERESTED IN HELPING ME BECAUSE OF THE MILEAGE ON MY CAR. HOWEVER, IF THE SAME WARRANTY WAS ISSUED, I WOULD HAVE BEEN COVERED SINCE I STILL FALL IN THE 6 YEAR TIMEFRAME. NISSAN SHOULD ISSUE A RECALL FOR THESE FAULTY PARTS, OR AT LEAST EXTEND THE SAME COVERAGE TO OTHER NISSANS SINCE THEY KNOW THEY INSTALLED A FAULTY PART. I PAID $869.17 FOR THE PART, $83.00 TO BE TOWED TO THE DEALERSHIP SINCE THE CAR WOULDN'T START BECAUSE OF THE FAULTY PART, AND $35.00 FOR A RENTAL FROM THE DEALERSHIP. THIS WAS A VERY EXPENSIVE ISSUE TO FIX. NISSAN SHOULD REIMBURSE ME FOR THIS REPAIR SINCE THE PART INSTALLED IS FAULTY AND IT IS KNOWN BY NISSAN THAT IT IS FAULTY. *TR