NHTSA Complaint #10668722 — 2004 CHRYSLER PACIFICA

I AM WRITING BECAUSE I AM SEEKING HELP. I AM THE 2ND OWNER ON A USED CHRYSLER PACIFICA 2004, PURCHASED IN MAY 2013. WHEN I FIRST BROUGHT IT MY FIANC HAD SOME CONCERNS WITH THE RUST UNDER THE CAR , BUT HE'S NOT A MECHANIC SO HE WASN'T ABLE TO TELL IF IT WAS AS DANGEROUS AS HE SUSPECTED IT TO BE. BEFORE THE CHRYSLER, WE HAD AN 05 MAZDA MPV THAT GOT TOTALED. WE USED TO TAKE IT TO THE MAZDA DEALERSHIP ON THE AUTO MILE ON ROUTE 1 IN NORWOOD TO GET REGULAR OIL CHANGES AND ETC... SO NATURALLY WE TOOK OUR CHRYSLER TO THE SAME PLACE AND THE MECHANIC TOLD US, "I CAN'T EVEN BELIEVE YOU DROVE IN HERE WITH YOUR UNDERCARRIAGE IN THE CONDITION THAT IT WAS IN. WITH THAT INFO, I HAVE TRIED TO FILE A CLAIM WITH CHRYSLER CORPORATION WITH FAILED ATTEMPTS. I AM SEEKING RESOLUTION FOR MY RUSTY CORRODED CROSS MEMBER CONNECTED TO THE SUBFRAMES WHICH IS THE PIECE THAT HOLDS MY ENGINE. AFTER CALLING THE DEALER I BROUGHT MY CAR FROM, HE TOLD ME I COULD INVESTIGATE THAT CHRYSLER HAS HAD SEVERAL COMPLAINTS ABOUT OR REGARDING RUSTY, CORRODED SUBFRAMES OF THEIR 04-05 PACIFICA'S AND I FOUND A PARTICULAR ARTICLE AS I STROLLED THROUGH GOOGLE AND SEEN SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. THAT IN JANUARY OF THIS YEAR, THERE WAS A BROADCAST FOR THIS PARTICULAR SITUATION FOR CHRYSLER 04-05. BUT CHRYSLER CORPORATION CLAIMS MY VEHICLE DOESN'T FALL IN THE BUILT DATES. THE REPAIRS ARE VERY EXPENSIVE, I GOT A QUOTE FOR $900.00 FOR THE REPAIRS WHEN I WENT TO MUFFLER MART ON 1579 COLUMBUS AVENUE FOR AN INSPECTION STICKER AND I WOULD LIKE CHRYSLER TO ASSIST IN THE REPAIRS OR HAVE AT LEAST A RECALL ON THE ISSUE OF ALL 04-05 CHRYSLER PACIFICA'S, BEFORE SOMEONE GETS FATALLY INJURED. THERE WAS ALSO AN NBC CHICAGO INVESTIGATIONS COVERING THIS SAME STORY, IN APRIL OF 2014, BUT IT WAS FIRST EXPOSED IN JANUARY 2014. *TR