NHTSA Complaint #10668238 — 2012 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10668238
Vehicle	2012 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	December 23, 2014
Date Filed	December 25, 2014
Mileage	36,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

AFTER PULLING IN TO MY DRIVEWAY, ONE OF THE REAR WINDOWS ON MY F-150 SHATTERED. WHILE I WAS DRIVING, I HAD THE REAR WINDOW DEFROSTER ON. THE WINDOW SHATTERED SHORTLY AFTER I GOT OUT OF THE TRUCK AND CLOSED THE DOOR. AFTER DOING SOME RESEARCH ONLINE, I HAVE COME TO FIND THAT THIS IS A FAIRLY COMMON ISSUE ON F-150 TRUCKS EQUIPPED WITH THE REAR DEFROSTER SYSTEM AND 3-PIECE SLIDING WINDOW. I TOOK THE TRUCK IN TO KOONS FORD OF ANNAPOLIS, MARYLAND AND WAS TOLD THAT WHILE IT IS A FAIRLY COMMON ISSUE, FORD WOULD LIKELY NOT COVER THE REPAIR UNDER WARRANTY, AS THEY HADN'T IN THE PAST. I WAS QUOTED $694 FOR A REPLACEMENT. LUCKILY THIS DID NOT HAPPEN WHILE I WAS DRIVING DOWN THE ROAD, LIKE IT HAS FOR MANY OTHER PEOPLE. *TR

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