NHTSA Complaint #10667421 — 2011 FORD F-150

I TURNED ON THE REAR DEFROST ON MY 2011 FORD F-150 WITH 45,000 MILES ON IT AND THE R/H SIDE OF THE SLIDING REAR WINDOW SHATTERED. IT IS STILL IN ONE PIECE BUT THERE ARE SMALL GLASS FRAGMENTS OF GLASS ALL OVER THE BACK SEAT. I AM SURE GLAD MY GIRLFRIENDS GRANDSON WAS NOT PUT IN HIS CARSEAT BEFORE THIS HAPPENED. I STOPPED AT THE LOCAL FORD DEALER THEY TOOK PICTURES AND SUBMITTED IT OFF TO FORD. I GET A RESPONSE FROM THEM ON THE SAME DAY THAT FORD WILL ONLY COVER 50% OF REPLACEMENT COST. I SEE THEY ALREADY HAVE 2 SERVICE BULLETINS ON THIS BACK WINDOW AND SINCE THEY ARE OFFERING AND COVERING 50% THEY SEEM TO BE ADMITTING THEIR IS A PROBLEM. IT IS ALL OVER THE INTERNET THAT THIS IS HAPPENING FROM THE 2010'S ALL THE WAY UP TO 2014 F-150S. ITS A PROBLEM AND FORD IS NOT DOING TO MUCH ABOUT IT. SEEMS TO ME IT THIS SHOULD GO BACK TO WHO EVER MANUFACTURED THE GLASS. OTHER THEN WHAT FORD SAYS THIS IS A SAFETY ISSUE BECAUSE SOME OF THESE BACK WINDOWS ARE BLOWING RIGHT INTO THE INSIDE OF THE VEHICLE. RECALL OR NOT THIS NEEDS TO BE ADDRESSED.