NHTSA Complaint #10667403 — 2014 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10667403
Vehicle	2014 MAZDA MAZDA3
Component	ELECTRICAL SYSTEM
Date of Incident	July 17, 2014
Date Filed	December 20, 2014
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

A FEW TIMES WHEN STARTING UP THE VEHICLE, THE MAZDA EMBLEM POPS UP SLOWLY, THEN FADES AWAY, AND THE LCD SYSTEM SCREEN WILL CONTINUE TO BE A BLANK, BLACK SCREEN WITH NO RESPONSE UNTIL I RESTART THE CAR. ABOUT 7-10 TIMES IT HAS HAPPENED WHERE I'M DRIVING AND ALL OF A SUDDEN THE MUSIC WILL STOP, THEN THE LCD SCREEN SHOWS A MAZDA EMBLEM, AND THE SYSTEM REBOOTS ITSELF. I'M TAKEN NOTES AND HAVE TRIED TO FIND COMMONALITIES WHEN THIS HAPPENS, BUT HAVE NOT YET. I'VE MENTIONED IT EACH TIME I GET A MAZDA OIL SERVICE, BUT THE TECHS NEVER FIND ANYTHING. I ALSO HAVE VIDEO RECORDING OF ONE OF THE INSTANCES WHERE IT LASTED PARTICULARLY LONG.

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