NHTSA Complaint #10667146 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10667146
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	December 16, 2014
Date Filed	December 18, 2014
Mileage	42,423 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

COMING OUT OF AN UNDERGROUND PARKING GARAGE AND THE VEHICLE SUDDENLY STOPPED AND I RECEIVED AN ORANGE WRENCH ERROR MESSAGE STATING AWD OFF. THE VEHICLE WOULD NOT ENGAGE IN A DRIVABLE GEAR. I HAD TO DRIFT TO A SPOT WHERE I COULD BE OUT OF THE LINE OF TRAFFIC, AT WHICH TIME I STOPPED THE VEHICLE/BRAKEDP; SHIFTED INTO PARK, AND TURNED OFF THE IGNITION. UPON RE-STARTING THE VEHICLE, IT APPEARED TO RESOLVE. UPON DOING RESEARCH, I RECENTLY TOOK THE VEHICLE TO THE FORD SERVICE DEPT AND THEY RESET THE TRANSMISSION COMPUTER AS I HAD BEEN EXPERIENCING SLIPS OR ROUGH STARTS WHEN DRIVING/ACCELERATING OVER THE LAST 2-3 MONTHS. THE INCIDENT DESCRIBED ABOVE OCCURRED APPROXIMATELY 2.5 WEEKS AFTER THAT SERVICE VISIT. *TR

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