NHTSA Complaint #10664892 — 2005 CHRYSLER PACIFICA

RUSTED OUT ENGINE CRADLE. I TOOK MY VEHICLE IN FOR A OIL CHANGE. THE TECH TOLD ME AND SHOWED ME THE RUSTED OUT ENGINE CRADLE. HE ALSO INFORMED ME NOT TO DRIVE THIS VEHICLE ANY WHERE BUT HOME.SINCE THE DEALERSHIP WAS A FEW MILES AWAY I DROVE IT THERE FOR AN INSPECTION. AFTER A DAY WITHOUT A VEHICLE, THE DEALERSHIP CALLED TO TELL ME IT WOULD COST AROUND $2700.00 OR MORE TO REPLACE THE RUSTED OUT ENGINE CRADLE. NO WHY AM I GOING TO PAY THAT KIND OF MONEY ON A VEHICLE THAT ONLY HAS 60,000 MILES ON IT.I CALLED CHRYSLER CUSTOMER SERVICE, GAVE THEM ALL THE INFORMATION. THEY WOULD NOT COVER ANY OF THIS DUE TO I AM THE 3RD OWNER( WHATEVER THAT HAS TO DO WITH IT!) AND ITS OUT OF WARRANTY! THE SECOND OWNER WAS MY STEP DAD WHO BOUGHT THIS VEHICLE AT THE DEALERSHIPS USED CAR LOT WHERE I TOOK IT TO GET IT INSPECTED. EVEN THIS DEALERSHIP WOULD NOT WORK WITH ME.I FEEL THAT CHRYSLER SHOULD PAY FOR THIS REPAIR ON A VEHICLE WITH ONLY 60,000MILES ON IT. *TR