NHTSA Complaint #10664730 — 2010 NISSAN MAXIMA

MY 2010 MAXIMA HAD A DEFECTIVE ELECTRONIC STEERING COLUMN LOCK WHICH PREVENTED ME FROM STARTING THE VEHICLE AND I HAD TO TOW IT TO THE DEALERSHIP. I WAS STRANDED ON A MAJOR THOROUGHFARE IN COLD WEATHER WITH NO HEAT FOR SEVERAL HOURS AS A RESULT. THE STEERING LOCK WAS REPLACED BY A LOCAL DEALERSHIP AT A COST OF $1000+. THE 2009 NISSAN MAXIMA MODEL HAD THE SAME EXACT PROBLEM. NISSAN CURRENTLY HAS A CAMPAIGN TO ADDRESS THE ISSUE ON THE 2009 NISSAN MAXIMA BUT REFUSED TO ADDRESS THE ISSUE ON MY 2010 MODEL AFTER I'VE CALLED THEM AND SUBMITTED A CASE WITH NISSAN CONSUMER AFFAIRS. I'VE INFORMED NISSAN THAT THIS PROBLEM IS ALSO HAPPENING ON A LOT OF 2010 MODELS AS PER THE 100+ COMPLAINTS ON THE NHTSA WEBSITE AND VARIOUS OTHER INTERNET BLOGS BUT NEVERTHELESS AFTER A WEEK OF REVIEWING MY CASE, NISSAN REFUSED TO ADDRESS THE REPAIR NOR EXTEND THE EXISTING CAMPAIGN TO THE 2010 MAXIMA MODEL. *TR