NHTSA Complaint #10664554 — 2008 MERCURY MARINER HYBRID ENGINE

Complaint Details

ODI Number	10664554
Vehicle	2008 MERCURY MARINER HYBRID
Component	ENGINE
Date of Incident	December 16, 2014
Date Filed	December 16, 2014
Mileage	92,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

JUST AFTER STARTING MY CAR AND DRIVING DOWN MY STREET AT ~5MPH, THERE WAS A WARNING SYMBOL (RED TRIANGLE) AND THEN MESSAGE SAYING "STOP SAFELY NOW." THE VEHICLE THEN LOST POWER STEERING, AND POWER TO THE ENGINE. I RESTARTED THE CAR AND MADE IT ~100FT AND THE SAME THING HAPPENED AGAIN. THIS ALSO HAPPENED SEVERAL TIMES PREVIOUSLY ON THE HIGHWAY TRAVELING ~65MPH AND WITH THE SAME MESSAGE "STOP SAFELY NOW" MESSAGE APPEARED AND IMMEDIATELY LOST ALL POWER TO STEERING AND THE ENGINE. I WENT TO THE FORD DEALERSHIP AND WAS TOLD TO REPLACE THE HYBRID COOLANT PUMP AND BLEND DOORS AND THIS FIXED THE PROBLEM FOR SEVERAL MONTHS UNTIL TODAY. I HAD ALSO JUST TAKEN THE VEHICLE INTO THE DEALERSHIP FOR A RECALL ON THE POWER STEERING. THIS LOSS OF POWER AND ABILITY TO STEER IS EXTREMELY DANGEROUS! THIS NEEDS TO BE RECALLED! *TR

Related Complaints for the 2008 MERCURY MARINER HYBRID

Other ENGINE Complaints

#11328361 — June 11, 2020 — TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHI...

#11156589 — December 6, 2018 — STOP SAFELY NOW CHIMES AND DISPLAYED ON DASH FOLLOWED BY NO ACCELERATION UNTIL VEHICLE STALLS AND STOPS.STARTS RIGHT ...

#11013429 — August 7, 2017 — TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING 72 MPH, THE WARNING IMAGE OF A RED EXCLAMATION POIN...

#10683675 — February 16, 2015 — EXPERIENCED TWO IN-TRAFFIC DRIVE-TRAIN SHUT-DOWNS AS DANGEROUS AS THE G.M. IGNITION SWITCH MALFUNCTIONS... TRAVEL...

#10683684 — February 16, 2015 — EXPERIENCED THE SECOND OF TWO IN-TRAFFIC DRIVE-TRAIN SHUT-DOWNS AS DANGEROUS AS THE G.M. IGNITION SWITCH MALFUNCTIONS...

Recent Complaints for the 2008 MERCURY MARINER HYBRID

#11553795 — STEERING — November 6, 2023 — The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving at an undisclosed speed, the vehicle...

#11470835 — STEERING — June 24, 2022 — The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving 5-10 MPH, the vehicle inadvertently ...

#11455085 — STEERING — March 3, 2022 — The contact's son owns a 2008 Mercury Mariner Hybrid. The contact stated that while her son was starting the vehicle,...

#11455085 — UNKNOWN OR OTHER — March 3, 2022 — The contact's son owns a 2008 Mercury Mariner Hybrid. The contact stated that while her son was starting the vehicle,...

#11446918 — STEERING — January 10, 2022 — The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while moving from a complete stop, the steering wh...