NHTSA Complaint #10664267 — 2006 FORD ESCAPE HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10664267
Vehicle	2006 FORD ESCAPE HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	November 19, 2014
Date Filed	December 15, 2014
Mileage	161,441 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ON COLD MORNING, CAR STARTED DROVE DOWN THE ROAD ABOUT 5 MILES AND THE CAR JUST DIED, SAYING "BRAKE SAFELY NOW." SEEMS TO HAPPEN ONLY ON COLD DAYS WHEN HEATER IS ON. IT WILL NOT START AGAIN FOR 30 MINUTES. IT WILL START, BUT WILL CONTINUOUSLY DIE. WE HAD CALLED FORD IN MIDDLESBORO, KY AND SPOKEN WITH FRANK WHO SAID OUR VEHICLE DID NOT HAVE ANY RECALLS. I THEN FOUND OUT IT HAD A RECALL. I TOOK IT IN OVER THE WEEKEND AND HE THEN CLAIMED ON MONDAY THAT THE RECALL ITEM HAD BEEN FIXED. HOWEVER, WHEN I CHECKED THE WEBSITE, IT CONFIRMED THE PROBLEM HAD NOT BEEN FIXED. THIS HAS BEEN GOING ON FOR ABOUT A MONTH NOW. WE HAVE HAD THE OIL CHANGED, BATTERY REPLACED AND IT CHECKED BY FORD OF MORRISTOWN, TN. THEY CLAIM THEY CAN'T FIND OUT WHATS WRONG WITH IT. WE HAVE READ OTHER PEOPLE'S SIMILAR COMPLAINTS WHO SAID IT WAS EITHER THE "ELECTRIC MOTOR WATER PUMP" OR COOLANT PUMP. *TR

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