NHTSA Complaint #10663967 — 2005 LINCOLN TOWN CAR STEERING

Complaint Details

ODI Number	10663967
Vehicle	2005 LINCOLN TOWN CAR
Component	STEERING
Date of Incident	December 11, 2014
Date Filed	December 12, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIRS. THE CONTACT MENTIONED THAT THE TECHNICIAN EXPLAINED THAT THE RECALL REPAIRS WERE PERFORMED SIX MONTHS PRIOR AT ANOTHER DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE RECALL REPAIRS COULD NOT BE PERFORMED A SECOND TIME. THE CONTACT STATED THAT THE VEHICLE WAS NEVER REPAIRED UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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