NHTSA Complaint #10584526 — 2005 LINCOLN TOWN CAR STEERING

Complaint Details

ODI Number	10584526
Vehicle	2005 LINCOLN TOWN CAR
Component	STEERING
Date of Incident	March 12, 2014
Date Filed	April 23, 2014
Mileage	98,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND CASUED THE WHEEL TO BECOME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE UPPER INTERMEDIATE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,500 AND THE CURRENT MILEAGE WAS 100,100.

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