NHTSA Complaint #10663806 — 2011 DODGE DURANGO

CAR WILL NOT START, CAR NOT IN MOTION WHEN ISSUE OCCURS, AFTER THE INITIAL FAILED START MULTIPLE ATTEMPTS TO START THE CAR TAKES PLACE SOMETIMES SUCCESSFUL AFTER THE 2ND ATTEMPT. ON 12/5 AN INS. CLAIM WAS MADE TO HAVE VEHICLE TOWED TO THE DEALERSHIP AFTER MULTIPLE FAILED START. THE DEALERSHIP CHECKED CAR AND CONFIRMED THE ISSUE WAS DUE TO PART RECALL P54/NHTSA 14V-530. THE DEALERSHIP STATES TEMPORARY PART COSTS 1100.00 SINCE THERE ISN'T A REMEDY PART AVAILABLE. DEALERSHIP IS LOOKING INTO ASSISTING WITH COSTS HOWEVER WHY SHOULD I HAVE TO PAY FOR A TEMPORARY PART THAT IS THE SAME PART THAT IS ON THE VEHICLE AND STILL HAVE TO WAIT FOR THE REMEDY PART TO BE AVAILABLE IN ORDER TO CORRECT THE ISSUE. THE REPAIRS SHOULD BE COMPLETED FREE OF CHARGE BY CHRYSLER DUE TO A KNOWN ISSUE. FYI... THE VEHICLE IS STILL AT THE DEALERSHIP AWAITING FOR REPAIRS TO TAKE PLACE. *TR