NHTSA Complaint #10663727 — 2011 FORD FIESTA

EVER SINCE WE BOUGHT THE VEHICLE (NEW), THE TRANSMISSION WAS HIT OR MISS. FROM TAKING A WHILE TO SHIFT IN LOWER GEARS, TO SHAKING, CLUNKING, SURGES, TO JUST HARD SHIFTING. DEALERS STATED IT WAS NORMAL BUT YOU AND I KNOW THAT'S NOT RIGHT. IT'S TO THE POINT NOW WHERE OUR CAR WON'T EVEN SHIFT INTO REVERSE OR INTO OTHER GEARS. WE'LL HAVE TO TOW IT TO THE DEALERSHIP TO GET IT REPAIRED. IT'S UPSETTING WHEN YOU READ THAT THERE ARE SO MANY IN THE SAME SITUATION AND NOTHING IS BEING DONE ABOUT IT AT THE GOVERNMENT LEVEL. THIS IS THE ONE TIME WE NEED GOVERNMENT ASSISTANCE TO GET THE FORD CORPORATION TO DO WHAT'S RIGHT FOR THEIR CUSTOMERS. PLEASE GO THROUGH THE PAIN AND BEGIN THE PROCESS FOR A TRANSMISSION RECALL. YOU'LL RESTORE OUR FAITH. THANKS. *TR