NHTSA Complaint #10663596 — 2010 TOYOTA COROLLA ENGINE

Complaint Details

ODI Number	10663596
Vehicle	2010 TOYOTA COROLLA
Component	ENGINE
Date of Incident	January 21, 2014
Date Filed	December 11, 2014
Mileage	19,713 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AFTER DEALER DID SMARTSTOP TECHNOLOGY UP DATE, OVER A PERIOD OF A FEW MONTHS THE ENGINE PERFORMANCE HAS DROPPED OFF, AS HAS THE GAS MILEAGE BY ABOUT 5MPG WITH NO CHANGE IN DRIVING HABITS. TALKED TO DEALER ON 12/11/2014 AND WAS INFORMED THE CAR HAS TO RELEARN THESE FUNCTIONS. ASKED HOW LONG THIS WOULD TAKE AND WAS TOLD A FEW MONTHS WHICH I FIND UNACCEPTABLE. MILEAGE ON CAR NOW IS ABOUT 28000, TO ME THAT IS MORE THAN ENOUGH TIME TO RELEARN ALL FUNCTIONS. *TR

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