NHTSA Complaint #10663137 — 2008 TOYOTA AVALON

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10663137
Vehicle	2008 TOYOTA AVALON
Component	EXTERIOR LIGHTING
Date of Incident	September 24, 2014
Date Filed	December 9, 2014
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY TOYOTA AVALON'S HEADLIGHTS STARTED GOING OFF INTERMITTENTLY AND THEN I NOTICED MY RIGHT HEADLIGHT WAS OUT ALTOGETHER. SINCE IT CAME AND WENT I LET IT GO FOR AWHILE BUT NOW IT IS MOST OF THE TIME ON BOTH LOW BEAMS. THIS IS A SERIOUS SAFETY PROBLEM SINCE BOTH LOW BEAMS COULD GO OUT AT THE SAME TIME. TOYOTA RECOGNIZED A DESIGN PROBLEM WITH THE SYSTEM A NUMBER OF YEARS AGO AND EXTENDED THEIR WARRANTY TO 5 YEARS OR 75000 MILES. I NEVER RECEIVED A NOTICE FROM THEM BUT IT COULD BE BECAUSE IT CAME ABOUT AROUND THE TIME I WAS BUYING THE CAR USED. NOW I FIND OUT THAT THE HIGH BEAM CANNOT BE REPLACED WITHOUT CHANGING OUT THE ENTIRE ASSEMBLY FOR $1200 FOR EACH SIDE. TOYOTA TELLS ME THEY WILL NOT HELP ME OUT WHATSOEVER AND WANT ME TO FORK OUT $2500 TO FIX A PROBLEM THEIR ENGINEERS CAUSED!! *TR

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