NHTSA Complaint #10662556 — 2014 HYUNDAI SANTA FE

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10662556
Vehicle	2014 HYUNDAI SANTA FE
Component	POWER TRAIN
Date of Incident	October 25, 2013
Date Filed	December 6, 2014
Mileage	11,922 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

HYUNDAI SANTA FE SPORT. CAN START/STOP ENGINE IN VARIOUS GEAR INCLUDING REVERSE. PURCHASED APRIL 10, 2014. AFTER DRIVING MY NEW HYUNDAI FOR A WEEK OR SO, DECIDED TO WASH IT. MY HABIT IS TO WIPE OUT THE HATCH AND UNDER THE HOOD. UPON OPENING THE HOOD DISCOVERED NO COOLANT IN RESERVOIR. EVIDENT THERE NEVER WAS ANY FROM THE FACTORY. MONTH LATER REPLACED BACK-UP CAMERA. 5 MONTHS LATER SHIFTED TO REVERSE NAVIGATION SYSTEM WENT TOTALLY BLACK. COULDN'T GET SERVICE APPOINTMENT UNTIL WEEK AND HALF LATER. ONE WEEK TO DATE, AFTER NAVIGATION BLACKED-OUT WHILE IN PARK AND NO ONE INSIDE AUTO DRIFTED BACK. VEHICLE WAS DAMAGED. FOUND HYUNDAI SANTA FE CAN START OR STOP IN VARIOUS GEAR INCLUDING REVERSE WHICH IS DANGEROUS. I COULD NEVER FEEL SAFE DRIVING THE AUTO AGAIN. FILED COMPLAINT WITH HYUNDAI MOTOR AMERICA EATING FOR RESOLUTION. *TR

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