NHTSA Complaint #10661737 — 2004 PONTIAC GRAND AM ELECTRICAL SYSTEM

Complaint Details

ODI Number	10661737
Vehicle	2004 PONTIAC GRAND AM
Component	ELECTRICAL SYSTEM
Date of Incident	August 29, 2014
Date Filed	December 1, 2014
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED AND THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING THE KEY IN THE IGNITION. THE FAILURE PROGRESSED FOR MONTHS AND THE CONTACT LATER RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE REMEDY FOR THE RECALL REPAIR FAILED TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INSPECT OR DIAGNOSE THE FAILURE WITH THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY FOR THE CONTACT OTHER THAN TO GET THE VEHICLE DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

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