NHTSA Complaint #10661457 — 2003 VOLKSWAGEN JETTA ENGINE

Complaint Details

ODI Number	10661457
Vehicle	2003 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	April 15, 2014
Date Filed	December 1, 2014
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

FORTUNATELY, MY SON WAS AT A RED LIGHT AND WENT TO TAKE OFF AND IT WOULD NOT CHANGE GEARS..HE ROLLED INTO THE PARKING LOT AHEAD OF HIM. HE TOLD THE WRECKER DRIVER THAT IT FELT LIKE SOMETHING FELL - WE OPENED THE HOOD AND SAW THAT THE MOTOR WAS ACTUALLY SITTING CROOKED. THE MOTOR MOUNTS WERE BROKEN, ON ONE SIDE BROKEN OFF ON THE OTHER STRIPPED.THIS COULD HAVE BEEN A VERY BAD OUTCOME. SEVERAL MECHANICS HAVE TRIED TO REPAIR IT (UNREPAIRABLE). WE HAVE BEEN TOLD THAT THE BLOCK AND/OR ENGINE WILL HAVE TO BE REPLACED. THE COST FOR THE PART IS BETWEEN $ 3100-3700 - PLUS LABOR. KEEP IN MIND THAT THE MOTOR RUNS GREAT! I HAVE CONTACTED VW - WITH NO LUCK.. BUT ADMITTING THAT THERE HAVE BEEN OTHERS. I FEEL THAT THIS IS NOT ONLY POORLY DESIGNED..MAYBE NOT STRONG ENOUGH MATERIAL, BUT IT IS OR COULD BE DANGEROUS. AS I STATED FORTUNATELY MY SON WAS A T A RED LIGHT..NOT GOING DOWN THE HWY AND COME TO A SUDDEN STOP. *JS

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