NHTSA Complaint #10661254 — 2007 CHEVROLET HHR

THE FRONT DOOR HANDLE BROKE ON THE PASSENGER SIDE OF MY CAR IN 2013 WE HAD TAKEN THE CAR TO THE DEALERSHIP TO INQUIRE ABOUT THIS, SINCE THIS IS A SAFETY ISSUE NOT BEING ABLE TO GET OUT OF YOUR CAR IF SOMETHING DANGEROUS WAS TO HAPPEN. AT THAT TIME THE DEALERSHIP TOLD MY HUSBAND I THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. THEN AGAIN IN 2014 THE DRIVER SIDE DOOR HAD BROKEN ALSO. SO NOW I HAVE TWO BROKEN DOORS ON MY CAR THAT YOU CAN ONLY GET OUT OF, IF SOMEONE LETS ME OUT OF THE CAR OR I ROLL THE WINDOW DOWN. I FEEL THIS IS A MAJOR SAFETY ISSUE. IF I WERE TO GET INTO A SERIOUS ACCIDENT WERE I WAS UNABLE TO ROLL MY WINDOW DOWN AND DID NOT HAVE SOMEONE RIDING IN THE BACK SEAT (SAY CAR CAUGHT ON FIRE) THEN THIS COULD LEAD TO MAJOR PROBLEMS IF NOT DEATH. ALSO WHEN MY HUSBAND HAD AN ACCIDENT NEITHER AIRBAG DEPLOYED. AND BACKSEAT PASSENGER SIDE SEATBELT WOULD NOT RELEASE AND WE HAD TO CUT MY GRANDDAUGHTER OUT OF SEATBELT. SO NOW I AM DRIVING A CAR THAT AIRBAGS DID NOT DEPLOY IN, BACK SEATBELT HAD TO BE CUT AND MY FRONT TWO DOORS YOU CANNOT GET OUT OF IF UNABLE TO ROLL WINDOW DOWN. MAJOR SAFETY ISSUES. WE HAD AROUND 98,000. MILES WHEN ISSUES STARTED WITH THE DOORS. WHICH I BELIEVE THE MILES SHOULD HAVE NOTHING TO DO WITH A SAFETY ISSUE. *TR