NHTSA Complaint #10661202 — 2011 TOYOTA HIGHLANDER VISIBILITY/WIPER

Complaint Details

ODI Number	10661202
Vehicle	2011 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	November 3, 2014
Date Filed	November 28, 2014
Mileage	35,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE DRIVER SIDE SUN VISOR SPRING IS BROKE SO THAT VISOR BLOCKS DRIVER'S VISION CAUSING POTENTIAL SAFETY ISSUE. STAYS IN PARTIALLY DOWN POSITION. CONTACTED DEALER AND TOYOTA CUSTOMER CARE. THERE WERE OVER 300 SUN VISORS ON BACK ORDER WITH NO DELIVERY PROMISE DATE AS PRODUCTION OF VISOR HAS BEEN HALTED. THERE ARE NO REPAIRS. INTERESTING TO NOTE THAT 17 OF THE 66 COMPLAINTS IN DATA BASE FOR HIGHLANDER ARE SUN VISOR ISSUES. TOYOTA CUSTOMER CARE SAYS NO RECALLS, SERVICE BULLETINS. DEALER WANTS OVER $300 TO REPAIR, IF HE COULD GET A VISOR. THIS CLEARLY A GENERIC ISSUE WITH SAFETY IMPLICATIONS! *TR

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#11190287 — March 20, 2019 — DRIVER SIDE SUN VISOR STUCK IN DOWN POSITION, AND WILL NOT MOVE UPWARD OUT OF THE WAY, OBSTRUCTING DRIVER'S VIEW. IT ...

#11090434 — April 27, 2018 — DRIVER SIDE SUN VISOR NO LONGER STAYS UP AND BLOCKS THE DRIVERS VISION WHILE DRIVING. THIS SEEMS TO BE A ON GOING PRO...

#10852757 — March 31, 2016 — THE DRIVER SIDE WINDOW IS OFF THE TRACK AND UNABLE TO ROLL UP. PRIOR TO THE WINDOW FALLING OFF THE TRACK, THE DRIVER ...

#10761805 — September 5, 2015 — DRIVER'S SIDE VISOR IS BROKEN AND STUCK AT A 45 DEGREE ANGLE, AND WILL NOT STAY IN THE UPRIGHT POSITION, OBSTRUCTING ...

#10743427 — July 24, 2015 — DRIVER'S SIDE VISOR WON'T STAY CLOSE TO THE CEILING .

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