NHTSA Complaint #10660979 — 2012 FORD FOCUS

THIS CAR HAS BEEN HORRIBLE SINCE THE 1ST WEEK I BOUGHT IT BRAND NEW OFF THE SHOWROOM FLOOR. THE CAR SHUDDERS AS I GO IN REVERSE, OR IF I PRESS DOWN ON THE ACCELERATOR FROM A STOP. I'VE BEEN IN AND OUT OF THE FORD REPAIR PLACE MORE TIMES THEN I COULD COUNT. THEY HAVE REPLACED THE WHOLE CLUTCH ASSEMBLE WITH NO IMPROVEMENT. IN FACT IT HAS ACTUALLY GOT WORSE, AND NOW I DO NOT FEEL SAFE IN MY VEHICLE. I WILL GO TO ACCELERATE ACROSS AN INTERSECTION AN IT WILL SHUDDER, DOES NOT MOVE, AND MAKES GRINDING NOISES. I HAVE CONTACTED THE DEALERSHIP, AND THEY WANT TO REPLACE THE CLUTCH ASSEMBLY AGAIN. HOWEVER THEY COULD NOT PROMISE ME THAT THIS WOULD RESOLVE THE PROBLEM. I ONLY HAVE 18,000 MILES ON THIS CAR AND I ABSOLUTELY HATE IT! ON TOP OF ALL OF THIS THEY CAN NOT EVEN GET ME IN TO REPAIR IT BECAUSE THERE ARE SO MANY FOCUS' THAT ARE HAVING THE SAME PROBLEM THEY ARE BOMBARDED AND MY APPOINTMENT WILL BE SOME TIME IN 1/15!!!!!!!!!!!!!!!!!!!! *TR