NHTSA Complaint #10660807 — 2009 FORD F-150

I WAS DRIVING AND MY DRIVER SIDE DOOR POPPED OPEN THEN WOULD NOT CLOSE TOOK TO A FORD DEALERSHIP AND EXPLAINED TO SERVICE DEPARTMENT WHAT HAPPEN HE LOOKED AT STAYED IT WAS THE LATCH BROKEN I SEE THERE WAS A RECALL ON THIS YEAR OF DOOR HANDLES SO I BROUGHT THAT UP TO SERVICE MAN HE SAID IT HAD NOTHING TO DO WITH RECALL WERE IT EXPLAINED IN RECALL DOOR HANDLE OR ANY HOUSING IN THE DOOR HANDLE FAILS IT WILL BE REPLACED FREE OF CHARGE THEY DID NOT HONOR THIS I PAID 450.00 TO REPLACE THE WHOLE HANDLE I FEEL THIS IS A SAFETY PROBLEM AND WHAT IF IT WAS THE KIDS BACK DOOR INSTEAD OF DRIVER SIDE DOOR THAT POPPED OPEN THEN MY KID WOULD HAVE FELL OUT THE DOOR I WANT FORD TO TAKE CARE AND MAKE SURE ALL OTHER DOORS ARE GOOD AND REIMBURSE ME FOR THE BILL I ALREADY PAID THAT FORD DEALERSHIP CHARGED ME 450.00 THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED EVEN IF THE SPRING WAS REPLACED MAYBE IT WAS OR WASN'T OR NOT DONE CORRECTLY. *TR