NHTSA Complaint #10660704 — 2010 CHEVROLET HHR

I AM GETTING THE RUNAROUND FROM RYDELL CHEVROLET IN NORTHRIDGE, CA WITH REGARD TO THIS RECALL. CALLED SHORTLY AFTER RECEIVING FIRST RECALL NOTICE TO ORDER PARTS, TOLD NO PARTS AVAILABLE YET. WENT IN FOR SERVICE IN AUGUST, ORDERED THE PARTS FOR THE RECALL. CALLED IN SEPTEMBER BECAUSE I HADN'T HEARD ANYTHING OVER 3 WEEKS AND WAS TOLD I DIDN'T NEED TO ORDER PARTS, THEY HAD THEM AND NO PROBLEM, COME IN AND GET REPAIRED. I COULDN'T COME UNTIL THIS MONTH, I CALLED FOR AN APPOINTMENT TO REPLACE THE RECALL PARTS, APPOINTMENT TOMORROW MORNING. RECEIVED A CALL TODAY, NO PARTS AVAILABLE FOR THE RECALL REPAIR WILL HAVE TO ORDER THEM. REALLY??? I HAVE 2 PIECES OF MAIL I RECEIVED FRIDAY, 11/21/14 THAT SAY "YOUR IGNITION SWITCH RECALL PARTS ARE NOW AVAILABLE" WITH THE INFO FOR RYDELL NORTHRIDGE, CA INVITING ME TO MAKE AN APPOINTMENT NOW! THIS IS RIDICULOUS!. GM MAY WANT TO FIX THESE PROBLEMS BUT THE DEALERSHIPS SURE DO NOT. *TR