NHTSA Complaint #10660415 — 2007 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A CLUNKING NOISE EMITTED FROM THE ENGINE WHEN THE TRANSMISSION SHIFTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE CONTACT INDICATED THAT THE MOTOR MOUNTS WERE REPLACED 2 ADDITIONAL TIMES AND EACH TIME THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE FAILURE MILEAGE WAS 119,000. THE VIN WAS NOT AVAILABLE.