NHTSA Complaint #10660272 — 2002 TOYOTA RAV4

MY DAUGHTER PURCHASED A USED 2002 RAV4 AS HER FIRST CAR IN 2010. IT HAD ENGINE AND TRANSMISSION PROBLEMS WITHIN MONTHS OF PURCHASING. SHE ALSO HAD TRANSMISSION ISSUES WHERE IT WOULD NOT GO INTO GEAR OR IT WOULD ACT SLUGGISH WHILE DRIVING ON THE CALIFORNIA FREEWAYS. IT WAS VERY DANGEROUS, ESPECIALLY FOR A YOUNG DRIVER. WE LEARNED OF THE CLASS ACTION SUIT FOR THIS ISSUE AND GOT ON BOARD WITH IT. UNFORTUNATELY WE LOST, AS WE KNEW WE WOULD, SINCE TOYOTA DOES NOT WANT TO STAND BEHIND ITS WARRANTIES OR TECHNICAL SERVICE BULLETINS. WE PAID FOR A TRANSMISSION REPLACEMENT SO SHE COULD SAFELY DRIVE THIS VEHICLE AND THE TSB CLEARLY STATES THAT ANY PRIOR OUT-OF-POCKET REPAIRS RELATED TO THIS ISSUE WOULD BE REIMBURSED. EVEN THOUGH WE EVENTUALLY HAD THE ECM AND TRANSMISSION REPLACED AT THEIR EXPENSE, SHE WAS TO BE REIMBURSED FOR THE PRIOR WORK DONE BUT WAS NOT. WE WILL NEVER PURCHASE ANOTHER TOYOTA PRODUCT. TOO MANY RECALLS AND ISSUES. AND THEY DO. NOT. HONOR. THEIR. AGREEMENTS. I KNOW WE AREN'T THE ONLY ONES....THERE ARE LEGIONS OF DISSATISFIED CONSUMERS. SOMETHING THIS DANGEROUS SHOULD BE ADDRESSED. NEVER HAD THESE PROBLEMS WITH FORD OR PONTIAC VEHICLES. *TR