NHTSA Complaint #10660011 — 2007 JEEP COMMANDER 4X4

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WITHIN LESS THAN TWO WEEKS OF OWNING THE VEHICLE, IT STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER SEVERAL TIMES FOR VARIOUS REPAIRS THAT DID NOT REMEDY THE FAILURE. THE SERVICE ENGINE SENSOR ILLUMINATED BEFORE AND AFTER THE REPAIRS FROM THE DEALER. THE AUTHORIZED DEALER REPLACED THE ELECTRICAL SWITCH FOR THE TRANSMISSION, BUT THE FAILURE RECURRED. WHILE TRAVELING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND WAS WAITING FOR THE PART TO MAKE AN APPOINTMENT TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE INTERMITTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT WAS NOT ABLE TO CONFIRM WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.