NHTSA Complaint #10659809 — 2002 CHEVROLET MALIBU CLASSIC

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU CLASSIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY COULD BE REMOVED OUT OF THE IGNITION SWITCH AND THE VEHICLE WOULD NOT SHUT OFF. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START INTERMITTENTLY AFTER THE KEY WAS TURN INTO THE ON POSITION. THE CONTACT STATED THAT THE KEY HAD TO BE REPEATEDLY JIGGLED IN ORDER TO SUCCESSFULLY START THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE RECALL REMEDY INDICATED THAT ONLY THE KEY WOULD BE REPAIRED. THE CONTACT BELIEVED THAT THE IGNITION SWITCH AND CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.