NHTSA Complaint #11109889 — 2002 CHEVROLET MALIBU CLASSIC

MY 2002 CHEVROLET CLASSIC HAS A DANGEROUS CONDITION WHERE THE TURN SIGNAL/HAZARD WARNING FLASHERS BECOME INOPERATIVE. THE CONDITION IS COMPLETELY RANDOM AND OCCURS INTERMITTENTLY. THIS HAS CREATED SURPRISE UNSAFE SITUATIONS WHEN MAKING LANE CHANGES AND LEFT AND RIGHT HAND TURNS. CHEVROLET KNOWS ABOUT THE FAULTY TURN SIGNAL/HAZARD WARNING FLASHERS HOWEVER NO RECALLS HAVE BEEN MADE. IN APRIL 2006 CHEVROLET SENT A SOMEWHAT DISMISSIVE LETTER ABOUT THE CONDITION. HOWEVER THE LETTER CLEARLY STATES THIS IS NOT A RECALL AND DO NOT TAKE YOUR VEHICLE IN FOR SERVICE. AT THAT TIME MY 2002 CHEVROLET CLASSIC DID NOT HAVE THE CONDITION DESCRIBED IN THE LETTER. I FEEL THE LANGUAGE AND INTENT OF THE LETTER WAS CONFUSING AND CREATED OPPORTUNITY FOR CHEVROLET TO DISREGARD THE CUSTOMER.