NHTSA Complaint #10659738 — 2012 DODGE GRAND CARAVAN
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10659738 |
| Vehicle | 2012 DODGE GRAND CARAVAN |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,720 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
DOCUMENTED SEVERAL TIMES SINCE 2013, THIS VAN HAS HAD PROBLEMS WITH THE FOLLOWING: SPEEDOMETER DOES NOT READ, GAUGES DO NOT READ, WINDSHIELD WIPERS TURN ON, ALL WARNING LIGHTS READ, HEADLIGHTS DO NOT WORK, A/C DOES NOT WORK; THEN ALL TURN OFF RANDOMLY AND INTERMITTENTLY TURN BACK ON AND OFF AGAIN. IN MAY 2014, THE VAN HAD TRANSMISSION ISSUES WHERE IT WOULD NOT SHIFT OUT OF LOW GEAR AND DRIVER HAD TO TWICE SHIFT INTO NEUTRAL AND BACK INTO DRIVE TO SHIFT PROPERLY. 6 REPAIR ATTEMPTS WERE MADE ON THE VAN BEGINNING IN MAY 2013 AND ENDING IN JULY 2013 WITH NO SUCCESS ON REPAIRS. THE VAN WAS STILL UNDER WARRANTY SO REPAIR WAS FREE OF CHARGE. REPLACEMENT OF THE TIPM WAS TWICE ATTEMPTED BUT FAILED BECAUSE OF THE FAULTY 2012 TIPMS. THIS VAN IS USED BY RSVP, A FEDERALLY FUNDED NATIONWIDE NON-PROFIT, TO TRANSPORT SENIOR VOLUNTEERS TO THEIR WORK SITES. THIS VAN HAS THE POTENTIAL TO PUT PEOPLE INTO A DANGEROUS CRASH AND NEEDS CHRYSLER TO REPAIR THE TIPMS IMMEDIATELY. *TR
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