NHTSA Complaint #10659644 — 2012 FORD FOCUS

I HAVE BEEN EXPERIENCING INCREASING HESITATING AND SHUDDERING FROM MY TRANSMISSION WHEN ATTEMPTING TO ACCELERATE. AT TIMES, I HAVE EXPERIENCED HIGH ENGINE REVS WITH VERY LITTLE POWER TO THE WHEELS. I CAN NO LONGER RELY ON THE TRANSMISSION TO DELIVER THE ENGINE POWER TO THE WHEELS WHEN I NEED IT. I HAVE HAD SEVERAL INCIDENTS WHERE I'VE EXPERIENCED LOSS OF POWER WHEN ATTEMPTING TO MANEUVER THE VEHICLE INTO THE FLOW OF TRAFFIC. THIS PRESENTS A VERY REAL SAFETY HAZARD TO THE DRIVER. I WENT TO MY DEALERSHIP IN RESPONSE TO THE LETTER FROM FORD AND WAS TOLD THAT THE PARTS ARE ON NATIONAL BACK-ORDER. I WAS TOLD THAT THIS WAS NOT A SAFETY ISSUE AND WOULD NEED TO CONTINUE TO DRIVE MY VEHICLE UNTIL PARTS WERE AVAILABLE. AT THIS POINT, I HAVE PARKED THE CAR AND HAVE MADE OTHER ARRANGEMENTS UNTIL I CAN GET IT SERVICED. FORD MUST OWN UP TO THE FACT THAT THIS IS A SERIOUS SAFETY ISSUE AND ISSUE A FACTORY RECALL. *TR