NHTSA Complaint #10659408 — 2002 TOYOTA RAV4

MY MOTHER HAD THE ENGINE CONTROL MODULE FIXED JUNE OF 2013. SHE HAD TO PAY FOR THIS REPAIR HERSELF BECAUSE TOYOTA REFUSED TO FIX IT, EVEN THOUGH THEY SENT LETTERS OUT TO PEOPLE SAYING THAT THEY WOULD COVER THE COST TO REPAIR THIS KNOWN ISSUE. AFTER 1900.00 LATER, SHE PAID FOR IT. A YEAR LATER I OWN THIS SAME VEHICLE AND THE SAME THING HAS GONE BAD. ITS JUST OUT OF THE WARRANTY. I ALMOST GOT HIT DUE TO THE CAR STALLING WHEN I PULLED OUT AT AN INTERSECTION. THIS IS A KNOWN PROBLEM, AND IT WAS PAID FOR BY ANOTHER FAMILY MEMBER. YET IT HAS THE SAME ISSUE. TOYOTA NEEDS TO FIX THIS PROBLEM. HORRIBLE COSTUMER SERVICE. *TR