NHTSA Complaint #10658938 — 2008 CHEVROLET IMPALA VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10658938
Vehicle	2008 CHEVROLET IMPALA
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	March 18, 2013
Date Filed	November 18, 2014
Mileage	39,227 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I STARTED GETTING THIS CLICKING NOISE BEHIND THE GLOVE BOX ON MY 2008 CHEVROLET IMPALA. MY MECHANIC DETERMINED THAT IT WAS THE RIGHT SIDE TEMP DOOR ACTUATOR AND THE AIR INLET DOOR ACTUATOR. THEY REPLACED BOTH AND THE CLICKING NOISE WENT AWAY AND CONTROLS WORKED FINE AGAIN. NOW IN NOVEMBER, 2014, THE SAME THING IS HAPPENING. FROM ALL THAT I HAVE READ THE ACTUATORS ARE MANUFACTURED WITH CHEAP PLASTIC GEARS THAT DON'T LAST. I HAVE READ SEVERAL COMPLAINTS OF THIS SAME NATURE ON LINE. IN SOUTHERN FLORIDA, AIR CONDITIONING IN THE CAR IS A ABSOLUTE NECESSITY AND IT GETS VERY EXPENSIVE TO CONTINUE TO FIX THE DEFECTIVE PARTS. THIS PROBLEM WILL CERTAINLY BE A DETERMINING FACTOR WHEN I DECIDE TO BUY ANOTHER NEW VEHICLE. *TR

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