NHTSA Complaint #10655425 — 2014 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10655425
Vehicle 2014 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage 6,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I PULLED OFF A FRONTAGE ROAD ON TO THE HIGHWAY INTO A CONSTRUCTION ZONE. WHILE DRIVING ABOUT 25-30 MPH MY HAZARD LIGHTS CLICKED ON WHEN MY BLINKER WENT OFF, I REALIZED MY POWER STEERING WAS GONE AND I WAS LOOSING CONTROL. I COASTED TO THE SIDE OF THE ROAD AND REALIZED MY ENGINE HAD SHUT OFF ON ITS OWN. SCARED ME TO DEATH! IF I WOULD HAVE BEEN DRIVING FASTER OR GOING AROUND A TURN I WOULD HAVE BEEN IN SERIOUS DANGER! I GATHERED MY THOUGHTS AS TO WHAT HAPPENED, CALLED MY HUSBAND AND HE SAID TO TRY AND SIMPLY RESTART THE CAR. IT STARTED ON THE FIRST TURN W/ NO HESITATION. I TOOK THE CAR TO THE DEALER THE FOLLOWING DAY AND WAS TOLD THAT THERE WERE NO CODES SHOWING AND IT WAS PROBABLY JUST A GLITCH AND THEY TRIED TO SEND ME HOME IN IT! THAT IS A MAJOR PROBLEM TO ME! I BELIEVE I DESERVE AN EXPLANATION AND A FIX FOR THE PROBLEM RATHER THAN TOLD IT PROBABLY WONT HAPPEN AGAIN, SO DON'T WORRY ABOUT IT! AFTER SPENDING 4 HOURS AT THE DEALERSHIP THEY DECIDED TO KEEP THE CAR FOR ANOTHER FEW DAYS AND PUT ME IN A RENTAL. I PRAY THEY FIND THE CAUSE SINCE I DON'T FEEL SAFE UNTIL THEY DO. *TR

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