NHTSA Complaint #10655298 — 2007 TOYOTA RAV4

92,564 MILES 12/05/13 HAD OIL CHANGE. SOMETIME AFTER THAT OIL CHANGE, BUT BEFORE NEXT SCHEDULED OIL CHANGE OIL LIGHT CAME ON AND TOOK CAR TO DEALER TO CHECK. THEY TOPPED OFF OIL AND INSTRUCTED ME TO COME BACK IN 1000 MILE INTERVALS TO DO CONSUMPTION TESTS. I FOLLOWED THEIR DIRECTION AND CAME BACK FOR SEVERAL CONSUMPTION TESTS. THEY TOPPED OFF OIL I BELIEVE ONE TIME FOR QUART ONE TIME FOR QUART. THEY INFORMED ME THIS WAS ?NORMAL OIL CONSUMPTION PER TOYOTA SPECS FOR THIS ENGINE? AND THAT I NO LONGER NEEDED TO COME IN FOR TESTS. 96,546 MILES 3/19/14 HAD OIL CHANGE, THERE WAS NO MENTION OF OIL LEVELS. 99,434 MILES 5/23/14 OIL LIGHT CAME ON, TOOK CAR IMMEDIATELY TO DEALER, WAS TOLD ?VEHICLE HAD A QUART OF OIL LEFT: IT HAS BEEN 3,000 MILES SINCE LAST OIL CHANGE. THIS IS NORMAL TECHNICIAN TOPPED OFF OIL. THE OIL LIGHT HAS NOT COME BACK ON SINCE THIS TIME. 101,628 MILES 7/23/14 WENT IN FOR OIL CHANGE. NO MENTION OF OIL LEVELS. WAS TOLD TO TOP OFF OIL HALF WAY THROUGH TILL NEXT SCHEDULED MAINTENANCE. AFTER AROUND 2500 MILES CHECKED OIL AND ADDED 3 QUARTS OF OIL, CHECKED AGAIN BEFORE GOING IN FOR 5000 MILE OIL CHANGE AND ADDED 2 QUARTS. 106,232 MILES 11/06/14 WENT IN FOR OIL CHANGE INSISTING THAT THIS CAN NOT BE "NORMAL" OIL CONSUMPTION NEED TO HAVE THE ENGINE CHECKED OUT. DEALER RECOMMENDING THAT WE DO CONSUMPTION TESTS AGAIN. BEING TOLD THAT ANYTHING THAT NEEDS TO BE DONE TO ADDRESS OIL PROBLEMS WILL NOT BE COVERED UNDER WARRANTY. *TR