NHTSA Complaint #10655181 — 2010 NISSAN MAXIMA

ON MY 2010 MAXIMA THE STEERING WHEEL LOCK FAILED. THE SYMPTOM WAS THAT I WAS ABLE TO UNLOCK THE DOOR, BUT THE PUSH BUTTON START FAILED. AFTER HAVING MY CAR TOWED TO A DEALERSHIP AND THE REPAIR COMPLETED AT A COST OF $1059.57 I SPOKE WITH THE SERVICE MANAGER. HE NOTIFIED ME THAT THE PROBLEM HAS BEEN REPAIRED AT HIS SHOP NUMEROUS TIMES AND THAT HE THOUGHT THERE WAS AN EXTENSION ON THE WARRANTY FOR THE FAILED PART AND LABOR. IT TURNS OUT THAT THIS EXTENSION WAS ONLY FOR THE 2009 MAXIMA FOR THE SAME DEFECTIVE PART. I FILED A CLAIM TO NISSAN AND I WAS REJECTED BY THEM. I EXPLAINED THEM THIS IS THE IDENTICAL PART AND PROBLEM THAT THE 2009 MAXIMA'S HAD, BUT THERE WAS NO NEGOTIATING WITH THEM. *TR