NHTSA Complaint #10655131 — 2009 LEXUS ES350

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10655131
Vehicle	2009 LEXUS ES350
Component	VEHICLE SPEED CONTROL
Date of Incident	November 11, 2014
Date Filed	November 14, 2014
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PUT THE CAR ON D TO DRIVE. I STOPPED AT A RED LIGHT, I BRAKE THE CAR TO STOP. WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE GAS PEDAL TO DRIVE FORWARD, BUT THE CAR REVERSED WITHOUT ME PUTTING ON R. THE REVERSE GO WAS SLOW. WHEN IT REVERSED, I TRIED TO STOP THE CAR CAR BY PRESSING ON THE BRAKE PEDAL, BUT I COULD NOT STOP THE CAR THAT WAY. I HAD TO TURN OFF THE CAR TO STOP THE REVERSE. THE CAR REVERSED LIKE THAT BOTH TIMES SPORADICALLY ON TWO CONSECUTIVE DAYS - ON 11.11.2014 AND ON THE MORNING OF 11.12.2014. MY CAR WAS UNDER WARRANTY. I BROUGHT IT TO THE SERVICE OF LEXUS AT LONGO ON THE EVENING OF 11.12.2014, WHICH IS WHERE THE VEHICLE WAS BOUGHT. THEY FOUND NO PROBLEM WITH THE CAR, CHARGE ME MONEY, AND GAVE THE CAR BACK TO ME THE NEXT DAY. I BELIEVE THAT THE CAR NEEDS MORE INVESTIGATION. I AM AFRAID OF THE SPORADIC REVERSAL OF THE CAR WHILE IT IS ON D. I AM FURTHER AFRAID THAT AT HIGH FREEWAY SPEED, THE PROBLEM IT COULD CAUSE IS EVEN MORE DANGEROUS. *TR

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