NHTSA Complaint #10654925 — 2010 FORD ESCAPE

IMMEDIATELY AFTER HAVING TWO ITEMS FIXED THAT WERE RECALLED ON MY VEHICLE, (THROTTLE BODY ETC), THE CHECK ENGINE LIGHT CAME ON. I THOUGHT IT WAS SOMETHING DONE WHILE FIXING RECALL ITEMS; HOWEVER, THE FORD DEALERSHIP SERVICE DEPT ADVISED ME THAT IT WAS NOT DUE TO THE RECALL ITEMS FIXED. ALSO IT WOULD COST $527.00 TO FIX, AS THE FLAP INSIDE THE NOZZLE/FLEX FUEL PIPE WAS NOT CLOSING PROPERLY. I SHOWED MY ANGER AND DISAPPOINTMENT - WHICH AT THAT POINT, THE SERVICE MANAGER ADVISED THAT MY CAR HAD A WHITE FUNNEL THAT THEY WOULD USE TO TRY TO UNDO THE FLAP. IT WORKED. WHY IN THE WORLD DID THEY TRY TO GET ME TO PAY $527 WITHOUT FIRST TRYING THE FUNNEL. ANOTHER CLIENT IN THE SERVICE DEPT ADVISED ME TO DO THE FUNNEL THING BEFORE THE SERVICE GUY DID. HE HAS HAD THE SAME ISSUES. AS OF THIS MORNING, HOWEVER, THE CHECK ENGINE LIGHT IS ON AGAIN. I AM GOING TO TRY THE FUNNEL FIRST, BEFORE I TAKE IT TO MY PERSONAL MECHANIC. I FEEL ASSURED THAT I AM NOT THE FIRST FORD ESCAPE 2010 OWNER THAT HAS EXPERIENCED THIS ISSUE. PLEASE CHECK INTO RECALLING THIS PROBLEM. THANK YOU VERY MUCH. *TR